During the onset of the COVID-19 pandemic in March 2020, organizations swiftly transitioned to remote work setups, prompting a rapid integration of digitalization and Artificial Intelligence (AI) technologies within workplaces. This shift presented a host of unprecedented challenges, compelling the exploration of adaptive strategies in the evolving post-COVID work landscape. This study examines the effects of remote work on employee performance, engagement, well-being, and health. Data collection encompassed responses from a non-WEIRD (Western, Educated, Industrialized, Rich, and Democratic) population, specifically 335 white-collar employees in Malaysia. Preliminary findings suggest that work-related stress can worsen somatic stress [b= 2.63, t(204) = 5.51, p < .0001]. This effect is more pronounced among young workers when work interferes with their personal life [b = 2.15, t(204) = 5.87, p < .001]. Our findings also highlight that work interference exacerbates the impact of work stressors, intensifying symptoms of anxiety and depression, especially among younger employees (b = 2.61, t(204) = 4.00, p < .001). The results emphasize the need for organizations to address the harmful impact of work-life conflict on employee well-being. This could involve for example the implementation of policies fostering work-life balance and strategies seamlessly blending professional and personal responsibilities. The study advocates for tailored organizational policies supporting employee health in remote or hybrid work settings, providing crucial guiding principles for interventions essential to fostering a healthy, productive, and balanced work environment amidst evolving workplaces.

Authors:
Adriana Ortega, Monash University Malaysia, Malaysia
En Yi Hew, Monash University Malaysia, Malaysia
Zeinab Zaremohzzabieh, Universiti Putra Malaysia, Malaysia

About the Presenter(s)
Dr Adriana is an Occupational Health Psychologist working at the Department of Psychology, Monash University Malaysia

See this presentation on the full schedule – Thursday Schedule

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